Coveo Solutions Inc. and its customer, Caleres, have been awarded the Best Personalized Shopping Experience at the 2023 Glossy Fashion Awards. Caleres, a global footwear company, implemented Coveo’s Relevance Cloud™, an AI-powered platform that improves the shopping experience across its brands including Famous Footwear, Sam Edelman, and Naturalizer.
By leveraging Coveo’s AI and machine learning technology, Caleres was able to enhance its product discovery process, resulting in more accurate search results and an increase in search-driven revenues. Additionally, the platform’s machine learning-powered product recommendations contributed to a significant increase in personalized shopping experiences.
The Glossy Fashion Awards recognized the successful outcomes of Caleres’ two-year project, which involved migrating its branded websites to the Coveo Relevance Cloud™. Over an 18-month period, Caleres relaunched nearly one website per month, showcasing the platform’s ability to provide a seamless and immersive shopping experience.
Jill Manoff, editor-in-chief of Glossy Magazine, highlighted sustainability, inclusivity, and personalized shopping experiences as key themes in this year’s competition. She congratulated Caleres and Coveo on their achievement.
Coveo is a leader in AI platforms that transform digital experiences through intelligent search, recommendations, personalization, and merchandising. Their Relevance Cloud™ platform offers analytics and AI model testing capabilities and can integrate with various digital user experiences.
Caleres is a diverse portfolio of global footwear brands, including Famous Footwear, Sam Edelman, and Naturalizer. The company aims to inspire people to feel great by providing quality footwear and exceptional customer experiences.
Both Coveo and Caleres believe that AI is crucial for delivering delightful and relevant digital experiences while maximizing profitability. Coveo’s platform is known for its sophisticated applied AI, scalability, rapid time to value, enterprise-grade security, and native integrations with other third-party technology applications.
